Terms of Use

3Y LLP owns and operates www.tag8.in, hereafter referred to as “the website”. All information including documents, content, materials, software and services, hereafter referred to as “the content", is available to you only for your personal, non-commercial use subject to the conditions of use set forth in the present agreement, referred to as “Conditions of Use”. By accessing, browsing and/or using the website, you acknowledge that you have read, understood and agreed to be bound by the Conditions of Use and to comply with all applicable laws and regulations, including but not limited to all applicable export and re-export control laws and regulations.

Your use of the website will be subject to the most recently updated version of the Conditions of Use posted on the website. It is your responsibility to review the Conditions of Use every time you intend to use the website. If you do not agree to the Conditions of Use, we urge you not to use the website.

By Purchasing, Registering or Activating tag8 products on the website or through our call center, the Customer acknowledges that they have read and agree with the present Conditions of Use and our Privacy Notice.

A user of the website is hereinafter referred to as the “User” or “You”. A person activating and/or purchasing tag8 products is hereinafter defined as the "Customer". The User who finds a registered and/or activated product and reports their find to tag8 is defined as the “Finder”.

Intellectual Property Right

You acknowledge and accept that all content and material available on this site are protected by copyrights, trademarks, service marks, patents, trade secrets and/or other proprietary rights and laws of the Government of India. Except as expressly authorized by tag8, you do not have the right to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content. You may print or download the content from the website for your personal, non-commercial use provided you keep intact all copyright and other proprietary notices.

tag8 owns all the trademarks and service marks, hereafter referred to as "Trademarks", displayed on this site. Nothing on this site should be construed as a license to use the Trademarks. Your use of the Trademarks displayed on this site is strictly prohibited and construed as a punishable offense.

Ownership of products and services registered on tag8

By Purchasing, registering or activating tag8 products on our website or through our call center, the Customer acknowledges and accepts that:

  1. The Customer is the legal owner of the registered item or has the authority from the owner to do so
  2. The Customer is over the age of 18, the age of majority as mandated by the Government of India
  3. The mailing address, contact number and email address provided are indeed that of Customer and are valid
  4. The email address indicated is valid and belongs to the Customer, or in the alternative, that Customer has permission to use the provided email address
  5. The Customer is the owner of the credit card or debit card used to purchase items on the website, or has the owner's permission to purchase items from the website site by using the owner’s credit card or debit card.

Service Length

  1. In general, tag8 offers recovery services for the life of the item.

Details and privacy of the Finder

By registering the Finder’s details or allowing our call center to do so, the Finder agrees to allow tag8’s call center and its logistics partners to use such information to assist in the recovery of a lost item, and facilitate the return of such item to its rightful owner. As a part of our service, the Finder may be asked for their consent to allow the Finder’s details to be disclosed to the registered owner of the item. This information will not be disclosed to the owner unless the Finder agrees.

Communication

Occasionally, tag8 may wish to contact you about its services.

  1. If you wish to receive marketing information at this time but change your mind later, you will have the option to have your name removed by clicking on the link in the email or contacting tag8 via the Contact Us page.
  2. You can unsubscribe by clicking on the link available in the information e-mails sent to you.
  3. tag8 reserves the right to contact you regarding its normal services.

Communication between the Finder and Owner

In certain cases (Finder’s permission required) tag8 will allow the Owner and Finder to communicate directly together in order to have the item returned. In this case, tag8 will not be held liable for any communication, security or theft related incidents. tag8 strongly recommends giving as little information as possible to the Finder as we cannot guarantee if the information may be used for malicious purposes. When attempting to contact You as part of providing service, we will use the means of contact pertaining to your subscription and the profile information you provided. Contacting you is on a best efforts only basis and we are not liable for situations which arise because you did not receive notifications, whether that’s due to our performance, a third party’s or your own.

Indemnification

You agree to defend, indemnify, and hold harmless tag8 and its subsidiary and other affiliated companies, and their employees, contractors, officers, and directors from all liabilities, claims, and expenses, including legal fees, which arise from your use or misuse of this website. tag8 reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with tag8 in asserting any available defenses.

Securing your account

You are responsible for maintaining the confidentiality of your account and its password, and are fully responsible for all activities that occur under your password or account. You agree to:

  1. Immediately notify tag8 of any unauthorized use of your password or account or any other breach of security,
  2. Ensure that you exit from your account at the end of each session. tag8 cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

You understand that the technical processing and transmission of the Service, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. You understand that the Service and software embodied within the Service may include security components that permit digital materials to be protected, and that use of these materials is subject to usage rules set by tag8 and/or content providers who provide content to the Service. You agree not to attempt to override or circumvent any of the usage rules embedded into the Service. Any unauthorized reproduction, publication, further distribution or public exhibition of the materials provided on the Service, in whole or in part, is strictly prohibited.

Disclaimer of Warranty and Exclusion of Liability

tag8 makes reasonable efforts to provide you with the most current and accurate information on the website. However, we do not promise that all content on the website is error free or updated. Neither we nor any of our consultants for the website will be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of information on the website

Notwithstanding the foregoing, and to the fullest extent permissible by applicable Law, everything on this site and all information, content, materials, products (including software) and services included or otherwise made available to you through this site are provided to you "as is", without warranty of any kind either expressed or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose or non-infringement. tag8 makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this site, unless otherwise specified in writing. You expressly agree that your use of this site is at your own risk.

Any Customer using the services of tag8 agrees that, in connection with any and all products provided and services performed by tag8, the company shall not be liable for a failure to recover any personal property of the Customer bearing tag8's labels or tags or any damage done to the Customer's personal property. tag8 shall not be liable for any damage whatsoever caused by the Finder or other third party. tag8 shall not be deemed to be a bailee of the property if it comes into our physical possession, and shall have no duty of care to you in respect thereof.

tag8 is not an insurance company and does not offer any insurance coverage for any losses, costs or expenses relating to the lost or recovered items or animals or pets.

tag8 does not guarantee that any lost item will be found. tag8’s service is not a GPS system, RIFD, implanted chip, or electronic tracking or locating device of any kind.

You agree that you will accept property returned to you by tag8 and will promptly pay any delivery charges incurred (if applicable).

Under no circumstances shall tag8, its affiliates or its subsidiaries be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from the use of, or inability to use, this website, tag8 products or any and all damages that result from or arise out of the services provided by tag8 to a Customer. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if tag8 has been advised of the possibility of such damage. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, tag8's liability in such jurisdictions shall be limited to the extent permitted by law.

The Customer further acknowledges that activating their tag8 ID number and creating their online account on the website database is the sole responsibility of the Customer, and not of tag8. It is also the responsibility of the Customer to ensure that information is accurate and updated. tag8 is not responsible for any of the information contained in the Customer's account. tag8 does not warrant the authenticity or accuracy of the information contained in the Customer's account. The maintenance of accurate and current information in the Customer's tag8 account is the sole responsibility of the Customer. The Customer will hold tag8 harmless for any lapse in service or access to the Customer account which results from any force outside of tag8's reasonable control or influence including, but not limited to, power outages, web site hosting interruptions, telecommunication problems, call center interruption, software problems or tag8’s termination and/or dissolution.

External links

This website may be linked to, or have included within, other websites on the Internet. tag8 is not responsible for any links to this site or their content. Your linking to any sites from this site is at your own risk. By linking to a site or permitting a link to this site, tag8 does not endorse the site operator or the content of the linked site.

Monitoring the Website

The Customer acknowledge and agrees that tag8 has the right to monitor the website, its website related services, and to disclose any information necessary to operate the website, to protect itself and to comply with legal obligations or governmental requests. tag8 also reserves the right to prohibit any user from using the website and related services who, as determined by tag8 in its sole discretion, violates these Conditions of Use. Such prohibition may occur with or without notice to the User

International Use

tag8 makes no representation that Content and materials on this site are appropriate or available for use in locations outside of India. Accessing Content and materials from territories where said Content and materials are illegal is prohibited. Those who choose to access this site from other locations do so of their own volition and are responsible for compliance with local laws.

Termination

tag8 reserves the right, in its sole discretion, to terminate your access to all or part of this site, with or without notice.

Choice of Law

If any disputes arise between tag8 regarding your use of this website and this agreement, such disputes shall be resolved according to the laws of India, and you consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies and other dispute resolution organisations in India in all disputes (1) arising out of, relating to, or concerning this site and/or this agreement, (2) in which this web site and/or this agreement is an issue or a material fact, or (3) in which this web site and/or this agreement is referenced in a document filed in a court or other dispute resolution organisation. Use of this web site is unauthorised in any jurisdiction that does not give full effect to all provisions of this agreement between you and tag8.

Furthermore, in the unfortunate event of any claim or dispute arising out of or in connection with this web site and/or these terms and conditions and/or any contract between you and tag8, you agree to engage in good faith with us in a process of mediation before commencing any arbitration or litigation. Any such mediation will take place in India.

Severed Provisions and Entire Agreement:

If any provision of this agreement is unenforceable, that provision shall be deemed severed from this agreement and shall not affect the validity and enforceability of the remaining provisions.

This Agreement, and the Privacy Notice, set forth the entire agreement and understanding between tag8 and the User, the Finder and the Customer of the Site regarding the subject matter hereof and supersedes any prior representations, advertisements, statements, proposals, negotiations, discussions, understandings, or agreements regarding the same subject matter.

If we decide to change or update our Conditions of Use, we will post those changes here. Please refer to this page on a continual basis.

Privacy Policy

This privacy policy describes how we handle your personal information. We collect, use, and share personal information to make the tag8 website, mobile application and services ("tag8") work for you and to keep it safe (details below). In formal terms, 3Y Ventures LLP, the owner of the brand tag8, acting itself and through its subsidiaries and group companies, is the "data controller" of your personal information. This policy is effective January 1, 2016. 

Collection. Information posted on tag8 is not publicly available unless specifically indicated or if you choose to make it public. Our servers are located in India and other parts of the world. Therefore, if you choose to provide us with personal information, you are consenting to the transfer and storage of that information on our servers. We collect and store the following personal information:

• Full name, date of birth, physical address, email address, mobile number, identity documents including passport details, physical contact information, other demographic information and (depending on the service used) sometimes financial information and any other personal information that you provide to us;

• Computer sign-on data, statistics on page views, traffic to and from tag8 (through cookies and other means – you can take steps to disable the cookies on your browser although this is likely to impact the manner in which you use the site);

• Other information, including users IP address and standard web log information.

Use. We use users' personal information inter alia to:

• provide our services;

• resolve disputes and troubleshoot problems;

• encourage safe access to our services and enforce our policies;

• customize users' experience, measure interest in our services, and inform users about services and updates;

• communicate marketing and promotional offers to you;

• Do other things for users as described when we collect the information.

Disclosure. We don't sell or rent users' personal information to third parties for their marketing purposes. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates other's rights, or protect anyone's rights, property, or safety. We may also share personal information with corporate affiliates who help detect and prevent potentially illegal acts and provide joint services.

Access, Modification, and Deletion. You can see, modify or erase your personal information by reviewing your posting or logging into tag8 website or mobile application.  Contact tag8 support to review any personal information we store that is not available on tag8. There may be a charge associated with such requests but these will not exceed the amounts permitted by law. We delete personal information when we no longer need it for the purposes we described earlier. We retain personal information as permitted by law to resolve disputes, enforce our policies; and prevent bad guys from coming back.

Data Security. We use a number of mechanisms (encryption, passwords, physical security) to protect the security and integrity of your personal information against unauthorized access and disclosure.  Unfortunately, no data transmission over the internet can be guaranteed to be completely secure. So, while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.  Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorized access, modification or disclosure.

General. We may update, upgrade, modify (partially &/or fully) this policy at any time, with updates taking effect when you next post or after 30 days, whichever is sooner. If we or our corporate affiliates are involved in a merger or acquisition, we may share personal information with another company, but this policy will continue to apply.